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Privacy Policy

This Privacy Policy outlines the data privacy practices of Burlap.com, a subsidiary of EBP INC. At Burlap.com, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect your information when you interact with our website.

By using our website, you consent to the practices described in this policy, as well as those outlined in our Returns Policy and Terms and Conditions.

Information We Collect

1. Individual Information:

   • This includes details provided during account registration, such as your name, business name, email address, physical address, phone number, username, and password.

2. Commercial Information:

   • We collect information during your online shopping sessions, including items added to your cart, order history, product reviews, and promotional data related to your visit.

3. Transaction Information:

   • We collect details of transactions conducted on Burlap.com, including payment methods, bank account information, and shipping details.

4. Computer, Internet, and Network Activity:

   • We gather information from your browsing activities, such as search queries, browsing history, IP addresses, cookies, and other digital tracking tools.

5. Electronic Communications:

   • This includes communication information related to emails, phone calls, chats, or interactions on social media platforms.

6. Promotional Information:

   • We collect data for marketing purposes when you enroll or participate in our programs, promotions, or contests.

How We Use Your Information

• We use your information primarily to retain order history, manage subscriptions, and handle transactions.
• We do not sell your personal information to third-party vendors or share it in exchange for payment.
• Your information may be disclosed as required by law or in connection with legal proceedings or the sale/ownership transfer of our company.

Tracking Technologies

• We may use tracking technologies such as Google Analytics, cookies, and social media tools to gather data. This helps us tailor your shopping experience and offer products aligned with your interests.

Promotional Offers

• You may receive promotional emails from us. However, you have the right to unsubscribe at any time or by emailing us directly. Please note that opting out of marketing communications does not prevent us from contacting you regarding purchases or customer service inquiries.